Frequently asked questions

Panun Kaergar is a home services app and website for Srinagar and Kashmir. Book carpenters, plumbers, masons, electricians, professional cleaning, pest control, laundry, painters, appliance repair, gardening, men's and women's salon, and interior decor. Book by phone, WhatsApp, our website form, or the free customer app.

Panun Kaergar serves home services across Kashmir's ten districts: Srinagar, Budgam, Ganderbal, Bandipora, Baramulla, Kupwara, Anantnag, Kulgam, Pulwama, and Shopian. Share your address when you book by phone, WhatsApp, our website form, or app so we can confirm a partner in your zone.

Yes. Service partners go through a registration and verification process before they can accept bookings. Profiles show the services they offer so you know who is coming to your home.

Quality expectations are set with your assigned partner for the job. If something is not right after the visit, contact us by phone or WhatsApp with your booking details and we will help coordinate a resolution with the partner.

You can request a booking any day through the website, app, phone, or WhatsApp. Our team is typically available Mon–Sun from 8:00 AM to 9:00 PM. Partner visit times depend on the slot you choose and local availability.

Our team and many local partners communicate in Kashmiri, Urdu, Hindi, and English. Tell us your preferred language when you call, WhatsApp, or leave a note in the booking form.

Four easy ways: (1) Fill the booking form on our website or homepage. (2) Call +91 8899 181 555. (3) WhatsApp us with your name, service, and area. (4) Download the Panun Kaergar app, choose a service and time, and confirm. We assign a verified partner in your area.

Yes, when a verified partner is available in your zone for the selected time slot. Call, WhatsApp, fill our booking form, or use the app and choose the earliest available time.

Yes. Call +91 8899 181 555, WhatsApp us, or fill the booking form on panunkaergar.com/book-a-home-service. Tell us your service, area, and preferred time — we confirm by phone or WhatsApp. The app is optional for people who want to book and track on their own.

Tap any WhatsApp button on this website, or fill the booking form and tap "WhatsApp" to send your details. Include your name, phone number, service needed, and your district or locality in Kashmir. Our team replies and confirms your booking.

Yes. Contact us by phone or WhatsApp, or use the app to reschedule or cancel before the partner is on the way. Late cancellations may follow the policy shown when you booked.

In the app, post a custom request and partners can send you offers. On the website, choose "Other / Custom request" in the booking form or WhatsApp us with a short description of the job.

In the Panun Kaergar customer app you can view booking status and updates. If you booked by phone, WhatsApp, or the website form, our team confirms by call or WhatsApp and keeps you informed until the partner arrives.

Yes. Share the service needed, the address where work will happen, and a contact number for that location. You can book through the app, website form, phone, or WhatsApp — just mention that the job is for another household.

We try to match urgent jobs with available partners as quickly as possible. Call or WhatsApp +91 8899 181 555, describe the issue, and we will check same-day or earliest slots in your area across Kashmir.

Pay in the app with supported online methods, or pay the partner after the job is done where cash payment is available. The price is shown in the app before you confirm when you book through the app.

When you complete a booking through the Panun Kaergar app, you earn loyalty points. Redeem them as wallet credit for discounts on your next home service.

Prices depend on the service type, job size, and parts required. In the Panun Kaergar app you see estimates before confirming. When you book by phone, WhatsApp, or our website form, our team shares guidance or arranges a visit quote. There are no hidden booking fees on the website.

It depends on the job. Some services include basic materials; others need parts purchased separately. Your partner or our team will tell you what is needed and any extra cost before work continues, so there are no surprises.

Download the Panun Kaergar Partner app from Google Play or the App Store. Register, choose the services you offer, and wait for our team to verify your profile. Once approved, you can receive booking requests in your area.

Yes. The Panun Kaergar app has AI chat to help you book, check your booking, and get quick answers. On the website, call +91 8899 181 555, WhatsApp us, or fill the booking form and our team will help you.