PANUN KAERGAR PRIVACY POLICY

Last Updated: 1st September 2024

Panun Kaergar is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Platform") and services. By accessing or using the Platform and Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. INFORMATION WE COLLECT

(a) Personal Information:

• We may collect personally identifiable information, such as your name, email address, phone number, physical address, and payment information when you register on our Platform, book a service, or otherwise interact with our Services.

(b) Non-Personal Information:

• We may collect non-personal information that does not directly identify you. This may include demographic information, device information, browser type, operating system, and browsing behavior on our Platform.

(c) Location Data:

• With your consent, we may collect and use your location data to provide location-based services, such as matching you with nearby service providers or optimizing service delivery.

(d) Usage Data:

• We may collect information about how you use the Platform, such as the pages you visit, the features you use, the time and duration of your activities, and the frequency of your visits.

(e) Cookies and Tracking Technologies:

• We may use cookies, web beacons, and other tracking technologies to collect information about your interactions with our Platform and improve your user experience. You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of the Platform.

2. HOW WE USE YOUR INFORMATION

(a) To Provide and Manage Services:

• We use the information we collect to provide, manage, and improve our Services, including processing bookings, facilitating communication with service providers, and processing payments.

(b) To Personalize User Experience:

• We may use your information to personalize your experience on the Platform, including providing customized content, recommendations, and service offerings.

(c) To Communicate with You:

• We may use your contact information to send you updates, promotions, and other relevant information about our Services. You can opt-out of promotional communications at any time through the Platform settings.

(d) To Improve Our Services:

• We may use feedback and usage data to analyze trends, track user behavior, and enhance the functionality and reliability of our Platform and Services.

(e) To Ensure Security:

• We may use your information to monitor and prevent fraudulent activities, unauthorized access, and other security issues.

3. DISCLOSURE OF YOUR INFORMATION

(a) Service Providers:

• We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support. These providers are obligated to protect your information and only use it for the purposes for which it was disclosed.

(b) Legal Obligations:

• We may disclose your information if required by law, such as to comply with a subpoena, court order, or other legal processes, or to protect our rights, property, and safety, or that of others.

(c) Business Transfers:

• In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or use of your personal information.

(d) With Your Consent:

• We may disclose your information for any other purpose with your explicit consent.

4. DATA SECURITY

(a) Protection Measures:

• We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

(b) Data Retention:

• We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

5. YOUR RIGHTS AND CHOICES

(a) Access and Correction:

• You have the right to access and update your personal information stored on our Platform. You can do this by logging into your account and updating your profile information.

(b) Opt-Out:

• You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in the communication or by adjusting your settings in the Platform.

(c) Account Deletion:

• You may request the deletion of your account and personal information by contacting us at [Your Contact Information]. Please note that certain information may be retained for legal, security, or business purposes.

6. CHILDREN’S PRIVACY

Our Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

7. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new policy on the Platform and updating the "Last Updated" date. Your continued use of the Platform after such changes signifies your acceptance of the revised Privacy Policy.

8. CONTACT US

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Panun Kaergar Support Team
• Email: support@panunkaergar.com
• Phone: +91-8899881555
• Address: Panun Kaergar, Main Road Jawahar Nagar, Srinagar, Jammu & Kashmir, 190008, India